Investigatory powers of trading standards officers under. Sussex trading standards opening hours 2020 the time now. If you want advice or to complain about a derbyshire trader, either visit the citizens advice website or contact the free citizens advice consumer helpline tel. Trading standards scotland is a national team managed by cosla convention of scottish local authorities. Environmental health department 37 pembroke road w8 6pw london w8 7nx. Latest information and advice, how to get help, updates on services in bournemouth, christchurch and poole. Trading standards services follow an intelligenceled approach, where the decisions about. Leicester city council, trading standards service, local enforcement services, phoenix house, 1 king street, leicester, le1 6rn. The citizens advice bureau provide advice and support about your consumer rights and are your first point of contact for any enquiry.
The office of fair trading oft was responsible for protecting consumer interests throughout the uk. Ctsi has been working in partnership with the office for product safety and. Report a trading standards issue to citizens advice. Trading standards services visit business premises for a number of reasons, but the underlying purpose of a visit is generally to check and ensure that the business is complying with the law as well as to address or investigate any noncompliance. The citizens advice consumer service provides free, confidential and impartial advice on consumer issues. Citizens advice consumer service general enquiries. Please contact citizens advice on 0808 223 13 for help with the following. If you are a business based outside the city of westminster, contact your local trading standards service. Making a complaint to trading standards to report a problem to trading standards and receive advice your first point of call should be the citizens advice consumer helpline.
Trading standards officers tsos protect consumers and businesses by promoting a safe and fair trading environment. Trading standards report a rogue trader report a scam report unfair trading advice and education counterfeit goods enforcement policy. Its responsibilities have been passed to a number of different organisations. Trading standards office opening hours 2020 the time now. Incorporated society of inspectors of weights and measures founded 1881 the chartered trading standards institute ctsi is a professional association which represents trading standards professionals working in local authorities, business and consumer sectors and in central government in the uk and overseas. About dorset trading standards service objectives the purpose of the trading standards service is to provide a fair and safe trading environment for the consumers and businesses of dorset, through education, advice, enforcement, and partnership working. About trading standards we aim to help maintain a fair trading environment for businesses and consumers within the stirling council and clackmannanshire council areas. Trading standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Agerestricted goods if you are concerned that a trader is selling alcohol or other agerestricted goods to underage children, you can report your suspicions to us via the citizens advice website or by. Primary authority is a means for businesses to receive assured and tailored advice on meeting environmental health, trading standards or fire safety regulations through a single point of contact.
Blackburn with darwen trading standards service consumer. Following the merger between somerset and devons trading standards services in 20 and torbay trading standards in 2017, our service now covers the areas administered by devon, somerset and torbay councils, with a fully shared operation comprising staff from all three authorities and offices in all three areas. The service offers advice, intervenes in illegal practices to give confidence to consumers, and helps to create successful businesses which comply with. Trading standards work with businesses and developing partnerships to drive kents economic growth and protect residents. Trading standards services are delivered by your local authority and consumer concerns should be reported to the citizens advice consumer helpline on 0808 223 13. See covid19 coronavirus testing to find out where this is taking place and whether you are eligible to book a test follow us on facebook or twitter or see changes to services throughout the coronavirus outbreak to see latest updates on our services, events and venues. Information from lincolnshire county council about schools, roads, jobs, registrars, recycling, childcare, social care, health, libraries, planning, emergencies and. Local authority trading standards services give information and advice regarding the buying and selling of goods and services. Find your local trading standards office trading solutions. Aug 07, 2006 file a complaint with the better business bureau it sounds like the bbb and trading standards perform similar functions go to.
Recent enforcement activity by norfolk county council trading standards. Our officers can take action against traders who breach trading standards legislation. Ctsi members typically work in one of approximately 200 uk local authority trading standards offices, except in northern ireland where trading standards is provided by central government. Trading standards infrastructure services shetland. Contact the trading standards team westminster city council. May 10, 2016 the uk government has published its strategy for tackling ip infringement over the next four years. Trading standards officer jobs in may 2020, careers. Find trading standards near united kingdom on yell. Find out about changes to all services and how we are supporting residents and businesses. Trading standards can take businesses to court or stop them operating, but they wont help you fix your problem for example, they cant help you get a refund.
We share information and awareness campaigns across the capital to protect consumers and safeguard legitimate enterprise. Businesses in fife can contact trading standards for advice and support on their legal obligations under relevant legislation. Trading standards for consumers lincolnshire county council. Trading standards coronavirus covid 19 updates if you wish to raise a complaint with regards to licensing activity in connection with the coronavirus outbreak please complete our enforcement form here.
We are looking for local people to give us feedback on the design and usability of our new unitary website. Sussex trading standards, 1 upperton gardens, eastbourne. Mar 06, 2017 streaming pirate content isnt illegal, uk trading standards says. Online contact form for consumer queries direct to consumer serivces recommended consumer service telephone number is 0808 223 13. Contact trading standards derbyshire county council. If you are interested in receiving business advice, please contact trading standards by completing our online form. The primary roles of trading standards are to enhance economic and social welfare in orkney by improving standards of fair trading and to protect the interests of local consumers and businesses.
We would like to place cookies on your computer to help us make this website better. Page giving contact details for all trading standards offices. Please note that this building is not accessible to the public. Information and support for consumers shopping across the eu. The pirate bay provides quality torrent files to download tv shows, movies, video, songs, software, games and much more. File a complaint with the better business bureau it sounds like the bbb and trading standards perform similar functions go to. Recent priorities include prevention of sales of counterfeit goods, sales of tobacco and alcohol to underage buyers, and action to prevent exploitation of vulnerable consumers by scams and doorstep crime. For the consumer helpline in the uk call 0808 223 13.
Your consumer rights are protected by law when you buy goods or services locally or online advice to businesses. Left with no option but to take the trader to court. If you are a consumer and have a complaint about goods or services which youve purchased you should report the problem to. Our trading standards team helps to protect residents from unscrupulous traders and consumer issues, and also help to ensure that businesses comply with the law. Our qualified inspectors of weights and measures test weighing machines, petrol pumps and other measuring equipment used for trade. If you are a consumer based in scotland this service is provided by the scottish government funded advice direct scotland, a telephone and online consumer advice service, on 0808 164. Uk european consumer centre delivered by the trading standards institute.
Find a trading standards office to complain about illegal sales activity or to get business advice about trading legally. The following is the list of the top torrenting websites. All correspondence to this service should be sent via email until further notice. Enforces laws which help to protect against unfair trading practices. Our trading standards team works to help promote a fair and safe trading environment across cardiff.
With torrents where the user not only downloads but also uploads sharing ed content is illegal in the majority. We do this by enforcing a range of consumer and business related legislation through inspection of trade premises, testing equipment, sampling goods. It provides comprehensive information for consumers, businesses and practitioners on their rights and obligations in relation to parcel delivery and advice on the law. Trading standards southport, eastbank street cylex uk. Local authority services in addition to training and development for trading standards professionals, ctsi provides several products and services to help local authorities become more efficient and even generate income.
We do this by supporting customers as well as businesses in an impartial way. Scams a scam is a scheme that has been designed to con you out of your money, personal details or goods. Investigatory powers of trading standards officers under the consumer rights act 2015by practical law business crime and investigationsrelated contentthis practice note covers the investigatory powers of trading standards officers known as enforcement officers under schedule 5 to the consumer rights act 2015. Trading advice find the best advice for your business from custom advice tailored to your business to free advice from the trading standards institute. Businesses and trading standards trading standards can help your business comply with consumer protection laws. Scotss society of chief officers of trading standards in. The trading standards service ensures that trade is carried out fairly, honestly and safely in sutton, and that businesses comply with the uk and european laws.
If you require trading standards help or advice or wish to make a complaint please call the national consumer helpline on 03454 040506. You may find what you are looking for on the trading standards business companion website. Streaming pirate content isnt illegal, uk trading standards says. Use this link to find your local trading standards office. Travelling by bus in high wycombe is now easier, thanks to smartzone, a joint ticket arrangement brokered by buckinghamshire county council with arriva and carousel bus companies, and with finance from wycombe district council. They do not intervene in consumer matters or take action against traders. Home business and consumers trading standards coronavirus covid19.
This government funded consumer advice service provides free, confidential and impartial advice on consumer problems with goods, services, energy and post. Spanish consumer enforcement and government bodies uk. If you have a complaint about another issue or you require further assistance do not use online reporting forms, instead please contact consumer direct on. If you want some advice, or you wish to request a talk or presentation from us. Trading standards this form should only be used to report information relating to. It works to make markets work well for consumers, and ensure competition between fairdealing businesses and prohibiting unfair practices such as rogue trading, scams and. National trading standards cannot help members of the public with specific complaints or advice about goods, services or specific businesses.
The journal of trading standards is a biannual magazine and website focusing on consumer protection and trading standards produced by and for the chartered trading standards institute ctsi. The office of fair trading oft is a nonministerial government department which enforces both consumer protection and competition law, acting as the uk s economic regulator. Termed as the king of torrents the pirate bay is one of the best torrent websites for downloading torrents off the internet. They are there to enforce fair trading, monitor product safety, make sure age limits and restrictions are correct in place, combat illegal and also make sure all. You can become a trading standards officer with any degree subject. Before filing your complaint, do make sure that it was actually sent surface and that it wasnt a screwup by the postal service or delay by customs.
If you believe that a business or trader is in breach of trading standards then let us know, via the citizens advice consumer service, and we will investigate further. Northamptonshire county council trading standards office. To see what national trading standards have achieved at a glance download our nts infographic here. If you are a consumer based in scotland this service is provided by the scottish government funded advice direct scotland, a telephone and online consumer advice service, on 0808 164 6000. With torrents where the user not only downloads but also uploads sharing. The citizens advice consumer service provides consumer advice and information for residents and shoppers. Cambridgeshire and peterborough trading standards have a dedicated team called regulatory companion which. Trading standards professionals work with consumers and businesses to maintain fair trading and safety of consumer goods.
The trading standards enforcement team works with businesses to promote a fair trading environment for traders and consumers in middlesbrough. Trading standards who are they and how can they help. Our members advise on and enforce laws that govern the way we buy, sell, rent and hire goods and services. Contact the national body that collates information for trading standards and government monitoring bodies. Local authority services chartered trading standards. To report unfair or illegal business and trading practices. Consumer advice from knowing your consumer rights, doorstep crime, to what the law says we provide a range of information and guidance. The trading standards institute is the professional association which represents trading standards professionals in the uk and overseas. London trading standards lts represents the 33 local authority trading standards services in the london region. Include your business or trading name and your address if you email. To find out your rights when buying goods and services. This ensures startups get it right at the outset and enables all businesses to invest with confidence in products, practices and procedures, knowing. Trading standards works to protect the public from unfair and unsafe trading practices. For general trading standards advice for businesses you can also see the business companion website.
Trading standards also work with apha and defra to ensure disease controls are in place protecting residents and agriculture in the uk. Is there such a thing as american trading standards. Policies and performance shetland islands council trading standards service old anderson high school lovers loan lerwick shetland ze1 0ba. Dartford borough council, civic centre, home gardens, dartford, kent, da1 1dr.
Lancashire county council trading standards department 5860 guildhall street preston lancashire pr1 3nu consumer advice telephone. They are funded directly by the department for business, energy and industrial strategy, and hm treasury, to provide a cross border service to combat scams, national consumer issues, and illegal moneylending, across scotland. Hi guys, in the uk our government has a department called the office of fair trading which enforces consumer protection should a sale be fraudlent or otherwise. You can of course receive all of the messages by saying all in the subject line or text of the email. Trading standards are a government service that make sure that consumers are protected from unfair trading and allow them to successfully support businesses that are legitimate. If you wish to join ican please email your name, address, email address and tell us the numbers of the category that you want to receive to trading. All consumer issues should be reported to our partner organisation, the citizens advice consumer service. To report unsafe, misdescribed or counterfeit goods including food. If you require help with a consumer problem, please call 03454 04 05 06 or complete the online form. Trading standards office, thrunscoe centre, cleethorpes. The trading standard service enforces the law and regulations that govern goods and services which we all buy, hire or sell in support of better communities, economic vitality and. Make an online enquiry or call our business line for assistance on 01273 292 523 from monday to friday between 9.
The site is supported and maintained by tsi, the trading st. Trading standards, southport, eastbank street, trading standards central a one stop shop for consumer protection information in the uk. The trading standards team provides basic guidance to businesses to help them comply with trading standards legislation. Alternatively, you can write to national trading standards,1 sylvan court, sylvan way, southfields business park, basildon, essex ss15 6th. Current policies and priorities for trading standards, including our enforcement policy. Find the nearest trading standards office to your post code.
Trading standards and licensing enforcement complaints. Trading standards service does not directly provide consumer advice. Eccnet trading standards institute uk european consumer centre. Find and apply today for the latest trading standards officer jobs. Business advice we provide advice and guidance to businesses in the stirling council and clackmannanshire council areas. If you get a degree in law or consumer protection you wont need to do some of the professional examinations.
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